What are the best ways to get support from WorkWhile?
You can reach out to WorkWhile’s Support Team through one of the following channels:
In-app Chat: For the fastest response, use the in-app chat feature. This is available 24/7 for urgent matters while on a shift.
In the app, select “Help” from the main menu. If the available FAQs don’t address your immediate concern, select “Still need help?” > “Help” > “Send us a message”
Email: Send an email to support@workwhilejobs.com for general questions or non-urgent inquiries. .
How do I get help with a specific shift?
If you are on an active shift and have an issue, please use the in-app chat to speak with a Support Team member immediately.
What information should I include when I contact support?
To help us resolve your issue as quickly as possible, please provide the following details:
Your full name and the email address associated with your WorkWhile account.
A clear and concise description of the issue or question.
Screenshots or photos, if applicable.
Legal and Privacy Concerns
How do I address legal or privacy-related issues?
For specific legal or privacy matters, please use the dedicated email addresses below. Be sure to provide detailed information so our teams can properly address your concern.
For Legal Concerns: Please send an email to legalnotices@workwhilejobs.com.
For Privacy Concerns: Please send an email to privacy@workwhilejobs.com.