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HelloFresh/Factor Food Handler Guide

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Written by Joe

HelloFresh/Factor Food Handler's Certification Requirement

If you want to work a shift at any HelloFresh or Factor location, you must have a valid Food Handler's Card.

This is a mandatory requirement.

Below are the instructions for uploading a card you already have or getting a new one.


If You Need a Card

If you need a valid Food Handler's Card, follow these steps:

  1. Open the Course Link
    ​
    Click this link to access the WorkWhile Certifly list: https://shop.thecertacademy.com/WW

  2. Select the Course
    ​
    Scroll down to “Choose your Course” and click “ Food Handler Training” for “Insert State”

  3. Add Course to Cart
    ​
    Click “Add to Cart.”

  4. Proceed to Checkout
    ​
    Once you’ve confirmed the correct course is in the cart, click “Next.”

  5. Register an Account
    ​
    Click “Register” to begin creating your account

  6. Enter Account Information
    ​
    Fill out the required fields and submit.

  7. Apply Discount Code
    ​
    After submitting your info, you’ll reach the payment page.
    Do not enter credit card information. Instead, select “Discount Code” and enter in WW100 and select apply. Then go to the next page.

  8. Start the Training
    ​
    You’ll then be directed to the course page. Click “Get Started” to begin training.

  9. Complete the Course
    ​
    After completing the training, your certificate will be available under “My Certificates” on the homepage.
    ​Note: If training is interrupted, you can resume it under “My Training.”

  10. Submit Your Certificate
    ​
    Screenshot or save your certificate and upload it to WorkWhile.

If You Already Have a Card

If you have a valid Food Handler's Card, you must upload it to your profile in the app. Follow these steps:

  1. Navigate to the Me tab.

  2. Select Work Profile.

  3. Choose Certificates.

  4. Tap Upload New Certificate.

  5. Select Food Handlers Card from the dropdown menu and upload the image. If you encounter any issues with the training course or uploading your certificate, contact the WorkWhile Worker Success Team for assistance.

  6. Open the WorkWhile app before starting these steps to ensure smooth navigation.

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