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HelloFresh/Factor Food Handler Guide

J
Written by Joe
Updated over 2 months ago

HelloFresh/Factor Food Handler's Certification Requirement

If you want to work a shift at any HelloFresh or Factor location, you must have a valid Food Handler's Card.

This is a mandatory requirement.

Below are the instructions for uploading a card you already have or getting a new one.


If You Need a Card

If you need a valid Food Handler's Card, follow these steps:

  1. Open the Course Link
    Click this link to access the WorkWhile Certifly list: https://shop.thecertacademy.com/WW

  2. Select the Course
    Scroll down to “Choose your Course” and click “ Food Handler Training” for “Insert State”

  3. Add Course to Cart
    Click “Add to Cart.”

  4. Proceed to Checkout
    Once you’ve confirmed the correct course is in the cart, click “Next.”

  5. Register an Account
    Click “Register” to begin creating your account

  6. Enter Account Information
    Fill out the required fields and submit.

  7. Apply Discount Code
    After submitting your info, you’ll reach the payment page.
    Do not enter credit card information. Instead, select “Discount Code” and enter in WW100 and select apply. Then go to the next page.

  8. Start the Training
    You’ll then be directed to the course page. Click “Get Started” to begin training.

  9. Complete the Course
    After completing the training, your certificate will be available under “My Certificates” on the homepage.
    Note: If training is interrupted, you can resume it under “My Training.”

  10. Submit Your Certificate
    Screenshot or save your certificate and upload it to WorkWhile.

If You Already Have a Card

If you have a valid Food Handler's Card, you must upload it to your profile in the app. Follow these steps:

  1. Navigate to the Me tab.

  2. Select Work Profile.

  3. Choose Certificates.

  4. Tap Upload New Certificate.

  5. Select Food Handlers Card from the dropdown menu and upload the image.

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