When will my earnings be available?
Earnings from every shift you work will be added to your WorkWhile balance 24 hours after the end of the shift. The pending payment on your Pay History will give you an estimate of when you can expect funds from a shift to be available.
*You may clock in up to 15 minutes prior to your shift start time. Your pay starts when the shift officially begins.
It’s been more than 24 hours. Why aren't my earnings available yet?
If the supervisor asked you to work past the scheduled end time of your shift, they will also need to approve those extra hours through their WorkWhile account before payment can be processed. We will send reminders to the supervisors to ensure they review and approve those extra hours in a timely manner.
What is the 4-hour minimum pay policy?
If you are scheduled to work 4+ hours and end up working less, you will receive a minimum of 4 hours' pay.
If you are scheduled for less than 4 hours, the minimum pay policy does not apply, and you will be compensated only for hours worked.
How can I access my earnings?
WorkWhile offers you two payment options:
Instant Pay cash out to an eligible debit card
Weekly payroll via direct deposit to your bank account
Cash Out
You can cash out the funds available on your WorkWhile balance to an eligible debit card at any time. There is no fee for cashing out, but this may change in the future.
Cash outs must be requested through the Home screen of the WorkWhile app (they are not automatic). Funds should arrive on your debit card within 30-90 minutes of requesting the cash out. Please note that prepaid cards (i.e. Netspend) are not supported. You can review all valid instant cash out debit cards using this link.
Weekly Payroll via Direct Deposit
Every Monday, WorkWhile processes a direct deposit payment to your bank account for all funds in your WorkWhile balance that have not already been cashed out. Funds should arrive in your bank account within 1-3 days of the direct deposit transfer.