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Onboarding Steps: Finish setting up your account

C
Written by Collin M.
Updated over 4 months ago

In order to start accepting shifts in your WorkWhile app, please follow these steps if you haven't done so already:

  1. Complete and pass a background check

  2. Verify your identity

  3. Add your payment method to receive your shift payments

Background Check: In order to complete your background check, go to your 'Jobs' tab in your app and try to accept your first shift. Before you are able to accept the shift, you will be presented with a background check form to fill out in the app. and complete your background check. Once your background check has been approved, you will receive a notification that you can start accepting shifts.

Verifying your Identity: We require all workers to submit a form of identification in order to verify your identity. Once your form of identification has been approved, you will be able to add your payment information to cash out your shift payments. To get started, go to the Home tab of your app and click "Add Payment Method". This link will direct you to upload a copy of your ID. These are the forms of identification that can be approved:

  • US Drivers License

  • US Passport

  • Permanent Resident Card

  • National ID

Add Payment Method: After you've uploaded a form of identification and it has been approved, you will be able to add your bank account and debit card info in your app that can be done in within the 'Me' tab. When adding your payment information, please keep in mind that we do not allow pre-paid debit cards to be added. We only accept non-prepaid debit cards.

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