Am I eligible for the WorkWhile Visa® Prepaid Card?
The WorkWhile Visa Prepaid Card is currently offered to a select group of top users. We’re always expanding eligibility, so keep working shifts and maintaining a high rating for the best chance of being offered a card in the future.
How quickly can I access my earnings with the card?
With the WorkWhile Visa Prepaid Card, you get paid automatically after each eligible shift. Most workers can access their earnings within an hour of clocking out, making it the fastest way to get paid on WorkWhile.
Some delays may occur due to administrative review or technical issues, but most shift earnings are deposited to the WorkWhile Card within one hour of clocking out. W-2 shifts will not be eligible to be paid via the WorkWhile Visa Prepaid Card.
Are there any fees associated with the WorkWhile Card?
No, there are no annual fees, no initiation fees, and no per-transaction fees with the WorkWhile Visa Prepaid Card. While you can use your card without worrying about unexpected charges from WorkWhile, there may be charges from 3rd-party vendors such as ATMs or individual retailers.
What security features does the card offer?
The WorkWhile Visa Prepaid Card includes real-time transaction monitoring, card locking and unlocking, PIN protection, and dispute resolution.
Where can I use the card?
The WorkWhile Visa Prepaid Card is widely accepted at most businesses in the US—wherever Visa debit cards are accepted.
How do I manage my WorkWhile Visa Prepaid Card?
Everything you need to manage your card is available in the WorkWhile app. This includes checking your balance, tracking transactions, and handling security features. No need to download or manage additional apps. If you require support, please call (888) 993-1145.
What should I expect after applying for the WorkWhile Visa Prepaid Card?
If you are approved, you’ll receive your physical card in the mail in 3-5 business days. Once you get it, activate it and set up the PIN in your WorkWhile app or by calling the number provided with the card. Once your first earnings are loaded onto your card, you can use your virtual card online before your physical card arrives. Use the full card details just like you would any other card at online retailers
Your card can be used everywhere Visa debit cards are accepted in the US.
How do I apply for the card?
If you’re eligible for the WorkWhile Visa Prepaid Card, you’ll see an invitation at the top of your home screen, and you’ll also receive an email notification. You can apply directly through the app, and once you’re approved, you’ll receive your new card.
Does applying for the card require a credit check?
No, there is no credit check required.
What if I have an issue with a transaction? How do I get support?
If you don’t recognize a transaction, please follow these steps.
First, open Card Settings by tapping on the three dots in the upper right-hand corner of the Card Detail view.
Then, select Security and lock your card immediately.
Then, call (888) 993-1145 to dispute fraudulent charges or to replace your card.
How do I transfer funds out of my account?
To transfer funds, open Card Settings by tapping on the three dots in the upper right-hand corner of the Card Detail view. Then, select Transfers and follow the steps to connect to Plaid via the WorkWhile app.
Once connected, you’ll be able to transfer your earnings to other accounts. The transferred funds will be available in 1-2 days.
Can I add money to my WorkWhile Card?
No. As of today, you can only transfer funds out of the WorkWhile Card. However, you can use your card wherever Visa debit cards are accepted.
Can I use my card at an ATM?
Yes, you can use your card wherever Visa debit cards are accepted. Please note, some ATMs may incur fees.
Are there any limits on ACH transfers with the WorkWhile Visa Prepaid Card?
Yes, ACH transfers using the WorkWhile Visa Prepaid Card have the following limits:
$500 per transaction
$1,000 per day
$5,000 per month
For full details on all transaction and withdrawal limits, please refer to the Cardholder Agreement.
Are there limits for ATM withdrawals with the WorkWhile Visa Prepaid Card?
Yes, ATM withdrawals have separate limits:
$1,000 per day
$5,000 per month
For full details on all transaction and withdrawal limits, please refer to the Cardholder Agreement.
How do I report a lost or stolen card?
If your card has been lost or stolen, lock it immediately to prevent theft or fraud. First go to Card Settings by tapping on the three dots in the upper right-hand corner of the Card Detail view. Select Security and lock your card. Then, call (888) 993-1145 to replace your card.
WorkWhile Visa® Prepaid Card is issued by Pathward® N.A., Member FDIC, pursuant to a license from Visa USA Inc. The WorkWhile card is powered by Marqeta and can be used everywhere Visa Debit Cards are accepted in the US.