What is a callout
When a worker cannot make a shift in the assignment, they can request a callout for that shift.
The worker will continue to be scheduled for the shift until the callout is approved.
This option is only available for workers that have already completed their first shift in the assignment.
Approving a callout
Your WorkWhile team will monitor callout requests. If you would like to also be notified of callout requests by email, contact your Account Manager to be added to notifications.
View a worker's callouts
If you want to see how many approved and pending callouts a worker has, see the section View a worker.